NetFox is committed to fair and ethical trading. We intend our business practices to be as direct as we can make them.

In this section you will find:

NetFox respects your privacy. Except as set out below NetFox agrees not to forward any of your information to third parties. Use of the NetFox website is subject to the following Privacy Statement.

Please read this information carefully. The use of this website or the submission by you of an order for Software Products to NetFox indicates an acceptance of and agreement to be bound by the Privacy Statement set out below. If you do not agree with the statement please do not use this website and do not submit any orders for Software Products on this website. NetFox suggests that if you have any queries in relation to the Privacy Statement that you seek your own independent legal advice. NetFox reserves the right to make changes to this website and to this statement at any time. Any such modifications will become effective upon the date they are first posted to the website.

1. Privacy Statement for NetFox

Any information that you provide to NetFox will be maintained in accordance with this privacy statement. Please ensure that you read the statement carefully and understand the purposes that information provided to NetFox will be used. NetFox may change this statement from time to time and if so, NetFox will use reasonable efforts to publish any change to its privacy statement.

2. What information does NetFox gather?

NetFox attempts to keep the information gathered to a minimum. NetFox will gather specific information from you including your name and email address among other personal data. Some information is essential to the provision of services or products while other optional information may provide NetFox with flexibility in the provision of services and may be used for internal statistic studies and market research. For example a credit card number is required when ordering a product, whereas a fax number may not be essential but will provide NetFox with an alternate means of communication with you.

The choice of how much personally identifiable information you disclose to NetFox is completely at your discretion. Our fundamental concern is that you control the use of your own personal information. To this end, it is not mandatory for you to answer any questions, although in some circumstances if you choose to not answer questions it may limit the services and products that NetFox is able to offer.

3. How does NetFox use personal information?

In providing personal information to NetFox you are agreeing to allow NetFox, its subsidiaries and its affiliates access to storage of and use of the data in any of the countries where NetFox, its subsidiary and its affiliates do business whether inside or outside of Australia or the United States of America.

NetFox may use the personal information you submit for any purposes related to NetFox’s business, including but not limited to generating statistical studies, conducting market research, improving its products and services, sending out new surveys and notifying you of product upgrades and updates, new products, special offers, seminars and conventions and any other changes within NetFox that may affect you.

If you wish to limit the use of your personal information to purposes other than those outlined in these paragraphs you should advise NetFox forthwith in writing.

4. What choices do you have about how your personal information is used and what is NetFox’s commitment to data quality and reliability?

NetFox respects your privacy and realises that not everyone likes to receive special offers or information. If you would like your name deleted from NetFox’s list or if you don't want to receive NetFox’s email bulletins, please use the contact information below to request that NetFox remove you from its list. Be sure to include your name, Customer ID and/or other necessary information requested for removal. If you believe that NetFox may not have your correct and current personal information, you may update your information at any time by using the contact information below to inform NetFox of changes in your personal information. NetFox will use reasonable efforts to honour your requests, but would appreciate your patience in allowing us a reasonable amount of time for processing.

5. Does NetFox share the information that it gathers with third parties?

NetFox will only share your data with third parties where it is necessary in order to deliver our products or services. When sharing information, for example for marketing or statistical purposes personal details will be treated as confidential. NetFox requires third parties to abide by our Privacy Statement. However NetFox does not assume responsibility for any actions of third parties.

Should you decide you would not like your information shared with third parties, please use the contact information below to request that NetFox remove you from its lists. NetFox will use reasonable efforts to honour your requests. Please be aware that NetFox has no control over removing your personal information from the lists of third parties. If you continue to receive materials from third parties after informing NetFox to remove your name, please notify the particular third parties regarding removal of your personal information.

6. Does NetFox share the information that it gathers with government agencies or law enforcement?

NetFox reserves the right to monitor, and disclose to, government officials or law enforcement, without your consent, any communications and personally identifiable information, whenever prompted to do so, by legal authorities, even when you have requested that your information not be disclosed to third parties.

7. What is NetFox’s commitment to data security?

NetFox recognises your concern for security, and will use reasonable efforts to establish secure connections with you and to limit access to databases containing personal information to authorised personnel only.

8. Does NetFox use cookies?

"Cookies" give users a unique, random ID by storing small text files onto a user's computer hard drive with the user's browsers. Cookies enable a website to track a user's activities on a website. NetFox does not generally use cookies to track your activities but may use them on it's home page for example to save users time when they repeatedly visit NetFox’s website. NetFox cookies do not contain personally identifying information. NetFox may use cookies in other areas on its website now and in the future. Users are free to change their web browsers to prevent the acceptance of cookies.

9. Are there online risks?

You should be aware of the risks when you communicate on public newsgroups and message boards. On these forums, personal information may be collected and used by others outside of NetFox to send unsolicited e-mails or postal mailings. NetFox has no control over these actions. You should not post any information on these forums that you wish to keep private.

10. What are NetFox’s contact procedures?

If you believe NetFox has not adhered to its privacy statement, if you would like to be removed from NetFox’s lists, or if you would like to update your personal information, you may notify NetFox by e-mail, fax, or postal mail. NetFox will use reasonable efforts to promptly resolve any issues.

11. Who can I contact if I have concerns about privacy?

NetFox welcomes comments by you in relation to privacy issues generally, or any privacy issues that concern you. You may also contact the Privacy Commissioner in Australia if you want to know more about privacy issues. Their web address is: http://www.privacy.gov.au/

12. NetFox Contact Information

NetFox (trading name of Boxen Systems Pty Ltd)
ABN: 70 107 587 520
Telephone: +61 8 8233 5864
Facsimile: +61 8 8233 5858
Email: info@netfox.com